Introduction
Process Mining and BPS
Setting up the Digital Twin Project
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Section Outcomes
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Collecting Process Mining Data
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Setting up a Digital Twin Project
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Preparing the Structure of Your Digital Twin Project
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Templating
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Template 1: Manual Step
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Template 2: Fully Automated Step
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Template 3: Manual Step with Automation
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Template 4: External Step
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Template 5: External + Fully Manual Steps
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Section Quiz
Generating a BPS Twin using a Process Mining Graph
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Section Outcomes
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The Order Review Subprocess: Start Event and Order Receipt
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The Order Review Subprocess : Decision Gates and Branches
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The Order Review Subprocess: Subsequent Process Steps
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The Order Review Subprocess: Connecting Steps to the Process Flow
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The Order Review Subprocess: Subprocess Inputs & KPIs
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The Order Review Subprocess: Using Subprocess Inputs in Steps
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The Delivery Subprocess
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The Reconciliation Subprocess
Enriching the Digital Twin with Process Mining Data
Expanding the Digital Twin
Driving Value from Digital Twins
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Section Outcomes
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Creating Dashboards for Decisions Makers
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Identifying and Defining Problems using Scenarios
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Measuring Future As-Is Performance on Dashboards
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Analysing Root-Causes and Identifying Improvement Candidates
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Implementing Modular Changes to Address Problems
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Controlling Processes and Implementations
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Section Quiz
Recap and Next Steps
