Course Curriculum
Introduction
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Process Mining and BPS
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Setting up the Digital Twin Project
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- Section Outcomes
- Collecting Process Mining Data
- Setting up a Digital Twin Project
- Preparing the Structure of Your Digital Twin Project
- Templating
- Template 1: Manual Step
- Template 2: Fully Automated Step
- Template 3: Manual Step with Automation
- Template 4: External Step
- Template 5: External + Fully Manual Steps
- Section Quiz
Generating a BPS Twin using a Process Mining Graph
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- Section Outcomes
- The Order Review Subprocess: Start Event and Order Receipt
- The Order Review Subprocess : Decision Gates and Branches
- The Order Review Subprocess: Subsequent Process Steps
- The Order Review Subprocess: Connecting Steps to the Process Flow
- The Order Review Subprocess: Subprocess Inputs & KPIs
- The Order Review Subprocess: Using Subprocess Inputs in Steps
- The Delivery Subprocess
- The Reconciliation Subprocess
Enriching the Digital Twin with Process Mining Data
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Expanding the Digital Twin
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Driving Value from Digital Twins
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- Section Outcomes
- Creating Dashboards for Decisions Makers
- Identifying and Defining Problems using Scenarios
- Measuring Future As-Is Performance on Dashboards
- Analysing Root-Causes and Identifying Improvement Candidates
- Implementing Modular Changes to Address Problems
- Controlling Processes and Implementations
- Section Quiz
Recap and Next Steps
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