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From Process Mining to Process Simulation
Introduction
Recap & Requirements
Learning Outcomes & Content
Process Mining and BPS
Section Outcomes
How does Process Mining differ from Business Process Simulation?
What Additional Value is generated from Process Simulation over Process Mining?
How can Process Mining Outputs assist with Creating Process Twins?
Section Quiz
Setting up the Digital Twin Project
Section Outcomes
Collecting Process Mining Data
Setting up a Digital Twin Project
Preparing the Structure of Your Digital Twin Project
Templating
Template 1: Manual Step
Template 2: Fully Automated Step
Template 3: Manual Step with Automation
Template 4: External Step
Template 5: External + Fully Manual Steps
Section Quiz
Generating a BPS Twin using a Process Mining Graph
Section Outcomes
The Order Review Subprocess: Start Event and Order Receipt
The Order Review Subprocess : Decision Gates and Branches
The Order Review Subprocess: Subsequent Process Steps
The Order Review Subprocess: Connecting Steps to the Process Flow
The Order Review Subprocess: Subprocess Inputs & KPIs
The Order Review Subprocess: Using Subprocess Inputs in Steps
The Delivery Subprocess
The Reconciliation Subprocess
Enriching the Digital Twin with Process Mining Data
Section Outcomes
Setting Historical Order Volume
Setting Branching Percentages
Setting Values on External Steps
Setting Values on Internal Steps
Setting Value on Combined Steps
Setting Team Sizes
Verifying the Digital Twin
Expanding the Digital Twin
Section Outcomes
Specifying FTE Capacity Assumptions
Specifying Volume Assumptions
Calculating Financial Outcomes
Section Quiz
Driving Value from Digital Twins
Section Outcomes
Creating Dashboards for Decisions Makers
Identifying and Defining Problems using Scenarios
Measuring Future As-Is Performance on Dashboards
Analysing Root-Causes and Identifying Improvement Candidates
Implementing Modular Changes to Address Problems
Controlling Processes and Implementations
Section Quiz
Recap and Next Steps
What's Been Covered
Advanced BPS Topics and Next Steps
Additional Resources
How can Process Mining Outputs assist with Creating Process Twins?
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